Merton Park Primary School

Early Help

Early help means providing support to our families as soon as a problem emerges, at any point in a child’s life.

We understand just how complicated family life can be. Every family can have ups and downs. Being a parent is hard work and there are no instructions.

From time to time, there may be situations where you or your children  need some extra help and support. If things are not right at home, please come and talk to us. We can help in many ways.

Our aims:

  • To know our families well, to know what they need so we can support them
  • To focus on preventing problems before they develop by offering support that is flexible and responsive to need

Successful Early Help can ensure that:


  • are physically and emotionally healthy
  • are resilient and able to learn well
  • are supported by their families, community and (when necessary) professionals in order to thrive
  • live in safe environments

Parents and carers:

  • support one another in the community
  • know where to get help if needed
  • have trusted relationships with school, community, other parents
  • are well informed about how best to help their child develop

What sort of concerns might parents share with our team?

A wide range of issues such as help managing behaviour, financial worries and debts, domestic abuse, housing concerns, mobility difficulties, bereavement and loss, cyber bullying - in fact any concerns which you are worried might be having a negative impact on your child(ren).

Who might the school refer to?

  • The Early Help Team
  • Children and Young People's Services
  • Counselling Services such as CAMHS
  • School Nurse
  • Speech and Language Therapist
  • Educational Psychologist
  • Young Carers
  • Local Authority Family Wellbeing team
  • Educational Welfare Officer

Families can also access support from the Family Services Directory


Some families may just need a little extra support to identify the appropriate services and support available to them.

Family Information and Support Hubs provide an access point for parents/carers to gain information, advice and guidance on a range of subjects helping them to think about what support they need and empowering them to access the information or help that they need.

Sessions are 45 minutes long and offered both face to face and virtually, bookable via Eventbrite (either by parents/carers or by a practitioner on their behalf).

Family Information & Support Hub | Eventbrite 

Family Information and Support Hubs (FISH) Leaflet